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How do you trouble shoot Error 14023 on the C-Bus Colour C-Touch Screen?

Error 14023
Reason

Could not connect to Serial port

Cause #1
The connection could not be made to C-Bus because the serial port was being used by another program.
Solution #1
Close down any other programs that are using the serial port.

Cause #2
The connection could not be made to C-Bus because an operating PC Interface could not be found.
Solution #2
Check that the right serial port is selected in the Program Options.
Check that a PC Interface is connected.
Check all Cables.
Check that C-Bus power is applied.
Check that the PC Interface has power (the LED(s) should be lit).
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